Sona108 Privacy Policy — Your data, our responsibility

Sona108 (sona108.bet) is an international-standard online gaming and Sports Betting platform. This Privacy Policy applies to Sona108's website, mobile app, and all other digital services.

We believe you deserve complete transparency about your personal data. That's why this Privacy Policy explains everything clearly and in plain language. By using Sona108, you agree to the terms of this Privacy Policy.

• This policy applies to all registered and unregistered users.
• Your continued use of our services will be considered acceptance of any updates to this policy.
• This policy is drafted in accordance with international GDPR standards and applicable local data protection laws.
• For any questions, reach us at support@sona108.bet.

Sona108 only collects information necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.

We collect information in three ways — what you provide directly (registration form), what we gather automatically when you use our services, and what we receive from third parties (payment providers, KYC services).

Sona108 uses your collected data only for specific, legitimate purposes. We never use your information unnecessarily.

• Account Management: For registration, login, password reset, and account verification purposes.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and respond to your enquiries.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet regulatory compliance requirements.
• Service Improvement: To analyze usage patterns and enhance your experience.
• Marketing Communications: To send promotional offers only with your consent.

Sona108 never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners.

• Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions.
• KYC Service Provider: Secure third-party services are used for identity verification.
• Legal Authorities: Information may be disclosed under a court order or legal obligation.
• Security Partners: Limited data may be shared with specialist fraud prevention agencies.

Sona108 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme settings.
• Analytics Cookies: Helps analyze site usage to improve our services.
• Marketing Cookies: Used to show you relevant ads based on your preferences. You have the option to turn this off.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

Sona108 does not retain your data beyond what is necessary. A specific retention period is defined for each type of information.

• Account Information: For the duration of your active account and for 5 years after closure.
• Financial Transaction Records: Up to 7 years due to legal obligations.
• KYC Documents: 5 years from the date of the last transaction.
• Technical Logs: Up to 90 days for security purposes.
• Marketing Data: Deleted immediately upon unsubscribing.

Once the retention period expires, all data is permanently and securely deleted in a way that cannot be recovered.

Sona108 uses industry-leading security technology to protect your data. Our security team monitors the system 24 hours a day.

• 256-bit SSL Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of protection for your account.
• Firewall & DDoS Protection: Protection against unauthorised access and attacks.
• Regular Security Audits: Regular system verification by independent third-party experts.
• Data Masking: An additional layer of protection for storing sensitive information.
• Access Control: Only authorised personnel may access specific data.

Sona108 fully supports your data protection rights. The following rights are available to you and can be exercised at any time:

To exercise any of these rights, email us at support@sona108.bet. We will respond within 30 days.

Sona108 is strictly for users aged 18 and above. We never knowingly collect data from minors.

• Age verification is mandatory at the point of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• Parents with concerns can reach out to support@sona108.bet.

Sona108 may update this Privacy Policy from time to time. You will be notified before any significant changes take effect.

• For significant changes, a notice will be sent to your registered email.
• Changes take effect 7 days after they are published.
• The "Last Updated" date will always be displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions or concerns about our privacy policy, please get in touch. Our dedicated privacy team is always ready to help resolve your issue.

• Email: support@sona108.bet
• Response Time: Typically within 24–48 hours
• Live Chat: Available at the bottom-right corner of the website, 24/7